GOG is a great place to purchase games because it has a salubrious mix of new releases and old classics updated to run on modern machines. In an ideal globe, you'll exist happy with every purchase, but that might non e'er exist the case.

GOG has a generous refund policy that means you can refund any buy upwardly to thirty days afterwards buy, no thing the reason. We're going to show you how to refund a game you've bought on GOG.

What Is GOG'southward Refund Policy?

GOG has a dandy refund policy that is meliorate than both Steam and the Epic Games Shop.

Yous tin can refund a game for any reason within xxx days of purchase, even if you've downloaded, launched, and played information technology. The aforementioned applies for pre-access "Games in Development."

Yous can abolish pre-orders before release, and GOG volition grant a refund, and upward to xxx days after release. Then once more, information technology might be fourth dimension to cease pre-ordering video games.

gog how would you like to receive your refund

You tin can request a refund on individual DLCs, providing you didn't buy them in a season pass. If you bought a season pass, and you lot asking a refund, GOG volition remove the entire pack from your business relationship, and refund you any money you spent. If y'all request a refund for a base game that yous've bought DLC for, you'll get a refund for the game and all DLC.

If you received the game as a gift, the purchaser will need to request the refund; the game volition exist pulled from your account and the gift-giver volition get their money back.

Theoretically, at that place is no limit on how often you can request refunds. Nonetheless, GOG reserve the right to refuse refunds, or only offering GOG wallet funds rather than back to the original payment method (i.e. your credit card). The visitor notes that "refunds are not reviews," and that if you didn't like a game you should share your opinion rather than requesting a refund.

For full details, view GOG's Voluntary Refund Policy.

How to Refund a Purchase on GOG

Earlier you lot request a refund, if you accept technical bug with a game, your first port of call should be GOG customer service. The support squad volition exercise its best to resolve the effect for you lot so that you lot can savor the game. If they can't, they won't deny you a refund.

Here's how to request a refund on GOG:

gog orders history
  1. Go to GOG.com.
  2. If y'all're not already signed in, click Sign In on the top card and do so.
  3. Hover over your username in the top carte du jour and click Orders & settings.
  4. You'll be on the Orders history page, which lists every GOG purchase. Find the game you desire to refund and click Ask for a refund. If you don't see this, it's been more 30 days since purchase, the game was complimentary, or yous've already been granted a refund for it.
  5. Beneath Tell the states why you lot want to return this game, use the dropdown to select your return reason.
  6. Select how you want your refund: GOG wallet (processed in 24 hours) or Other (the original payment method, processed in up to 30 days.)
  7. Click Submit.
  8. You'll receive an email confirming your refund request. GOG volition process the request in 24 hours, plus the additional time to procedure the refund.

Try GOG Galaxy as a Universal Games Launcher

That's everything you need to know well-nigh how to request a refund on GOG. Hopefully you'll never take to, but it's easy if you practice.

Even if yous don't buy games on GOG, you should consider using its gratuitous GOG Galaxy launcher. It combines your games from multiple platforms, including consoles, into a single library and keeps your achievements and friends list in 1 identify.

The vii Best Game Launchers to Launch and Organize PC Games

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Joe Keeley (875 Articles Published)

Joe was born with a keyboard in his hands and immediately started writing nigh applied science. He has a BA (Hons) in Business and is now a total-time freelance writer who enjoys making tech uncomplicated for everyone.

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